Refund Policy

Billing, Refunds & Cancellations   

Suspension & Billing Policy:

If a brand neglects to fulfill subscription fees, both the platform and its services will promptly become inaccessible for the brand and its customers until outstanding payments are settled. Our invoices are consistently generated on the 1st of each month, accompanied by a grace period of 7 days. Failure to settle dues within this timeframe results in automatic platform lockdown, restricting all access until payments are rectified. For mid-month subscriptions, the initial invoice is prorated to align with the billing cycle starting on the 1st of every month. It's important to note that any missed days or time due to this restriction will not be refunded.

Billing is done in advance, while some addons/fees charged based on usage will be invoiced at the end of each month and included in the subsequent invoice.

Complaints

For any complaints or queries in relation to this website, our products or service, you can contact us on this number +92 42 3511 3700 or on this email [email protected]. We shall use our best endeavors to respond to your complaints or queries within 5 business days of receipt.

Tech Andaz understands that circumstances may arise that require adjustments to our services. We strive to maintain transparent and fair policies regarding cancellations and refunds. Please review the following guidelines:

 

Refunds Policy:

Tech Andaz typically does not offer refunds for services rendered. However, exceptions may apply based on the terms outlined in the contract signed between Tech Andaz and individual clients or businesses.

Refund requests will be considered on a case-by-case basis and are subject to approval by Tech Andaz management.

Cancellations Policy:

Brands have the ability to cancel their subscription at any time.

 

Exceptions:

In some cases, such as force majeure events or unforeseen circumstances beyond the control of either party, Tech Andaz may consider offering refunds or accommodating cancellations.

Such exceptions will be evaluated based on their merits and documented evidence provided by the client or business.

 

Terms of Contract:

Any exceptions to the refund and cancellation policy will be governed by the terms specified in the contract signed between Tech Andaz and the client or business.

It is essential for clients or businesses to review and understand the terms outlined in their contract with Tech Andaz regarding refunds and cancellations.

 

Please note that Tech Andaz reserves the right to modify or update this policy at any time without prior notice. Clients or businesses are encouraged to review this policy periodically for any changes.

For further inquiries or assistance regarding refunds and cancellations, please contact our customer service team.